Copper Frypan (Frying Pan) with Insulated Handle - Saute Pan

I’ve been a long-time admirer of P-TAL, both for the craftsmanship and the story it tells about preserving Indian metalwork traditions. But this experience has been nothing short of disheartening.

After just one use, the copper pan I ordered turned a bright brass yellow—an outcome I’ve never seen in years of using pure copper cookware, including other P-TAL pieces. I provided detailed photographic evidence, flagged the material inconsistency, and requested a refund. What followed was a string of generic responses that ignored the core issue and instead blamed the user ("you must’ve used high heat"). I was told the matter was escalated, but no meaningful resolution ever came.

Despite multiple follow-ups—and even reaching out to their leadership team directly—there has been zero accountability. No refund. No exchange. No senior response. Just silence.

This isn't just about a pan. It’s about trust.

If you're going to charge premium prices and position yourself as a brand that stands for heritage and quality, you have to stand behind your products. And when loyal customers flag issues respectfully and with evidence, dismissiveness is not an acceptable response.

One star for aesthetics. But beyond that, buyer beware.

This is the best pan I have ever purchased in my life! My eggs slide right out of it

OMG!! This pan is fantastic. It cleans up so easily. It sears so well even with lower heat. I love this pan would recommend for anyone.

When I bought it ,I thought it was real copper, but after putting it on a regular fire twice, I noticed that its copper color melted could you please advise me how to return it and get my refund?

I love my Copper frypan. It perfectly cooks the veggies like Okra without sticking to the pan. The cooking time is so fast because of its high heat retention properties.